delivery policy

Delivery Options

carbonbrushes offers a range of delivery options to suit your needs. All require no signature.

Delivery Service	Availability	Area	Charges	Delivered
Standard	Orders will arrive within 1-3 days, Monday to Friday. This option is available 24/7.	Mainland UK*	£1.01	1 - 3 days

recorded delivery uk                                                                uk           £3.30  1-2 days                                                                             

Delivery	Orders placed before 3pm Monday to Saturday should arrive the next working day. Orders placed before 3pm on Sunday will arrive the following Tuesday. (Orders placed after these times will be dispatched within 2 working days)	Mainland UK, Please see below chart for exempt postcodes	£1.01	1 working day
Saturday Delivery	Monday to Friday on all orders placed before 3pm Friday. (Orders placed after 3pm on a Friday will be dispatched the next day)	UK Zones 1**	£3.30	Saturday
Europe	24/7	- Austria - Belgium - Bulgaria - Croatia - Cyprus - Czech Republic - Denmark - Estonia - Finland - France - Germany - Gibraltar - Greece - Guernsey - Hungary - Iceland - Ireland - Italy - Jersey - Latvia - Liechtenstein - Lithuania - Luxembourg - Malta - Netherlands - Norway - Poland - Portugal - Romania - Slovakia - Slovenia - Spain - Sweden - Switzerland - Turkey	£3.30	4 - 5 working days

*Excludes Scottish Highlands, certain British islands and selected postcodes throughout the UK.
**For full information on postcode zones, please contact the carbonbrushes.online Customer Services Team by calling +44 1236 263001 from your mobile and internationally, or +447835860118 from a UK Landline.
***Delivery to these islands will take 5-9 working days.

Postcodes That Aren't Covered For Next Day & Saturday Deliveries

We regret that we cannot offer Next Day and Saturday deliveries to the below postcodes.

Area	PostCodes
Scotland	AB30-39 AB41-45 AB51-56,63 DD8-10 DG1-14,16 FK1-17,21 KA26-28 KW1-17 PA20-38 PA40-49 PA60-78 PH1-26 PH30-44 PH49-50 TD11,13,14 HS1-9 IV1-28 IV30-32,36

England	EX16-23 EX31-39 PL11-19 PL22-35 SY7-9, 11-12 SY15 TD12,15 TR1,2 TR10-20, 26, 27
Northern Ireland	BT1-58 BT60-82 BT92-94,99
Wales	LD1-8 LL15-49 LL51-78 SY10,16-25
Isle of Man	IM1-9,99
Isle of Scilly	TR21-25
Isle of Wight	PO30-41

Important Information

1. Certain carbonbrushes.online products are dispatched directly from our Scotland depot. Any changes in delivery times or charges related to this will be stated in individual product descriptions.
2. All orders do not require a signature upon receipt standard riyal mail 1st class.
3. We are unable to redirect orders once items have been dispatched.
4. Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorisation.
5. The delivery charges above apply only to online and telephone orders made through carbonbrushes.online. Alternative charges will apply to orders greater value than £30. If you have any further queries regarding carbonbrushes.online delivery, please contact our Customer Services Team on:
   
   • UK Landline: 01236 263001*
   • International/Mobile: +44 783 586 0118
   • Lines are open: 
     Monday to Friday: 8:00am - 8:00pm
   • Saturday: 9:00am -  6:00pm
     Sunday:   9:00am -  4:00pm

     Alternatively, email your query to mr_carbon_brush@mail.com